NHS Digital Transformation: Surrey & Sussex Platform Journey

EMEA Webinars & Events

Redefining Clinical Communications: A Platform Approach

NHS Trusts are under intense pressure to transition from analogue to digital while shifting care from hospitals into the community. To meet these targets, healthcare leaders must address the inefficiencies of fragmented legacy systems that hinder productivity and patient flow.

Join us to explore how Surrey & Sussex Healthcare NHS Trust is navigating this journey. This session moves beyond isolated “point solutions,” showcasing how a unified platform approach for telephony, contact centres, and virtual care supports the NHS Long Term Plan.

Key Takeaways:

Platform vs. Point Solutions: Why consolidating communications into a “single pane of glass” reduces risk, complexity, and vendor fatigue.
Legacy Modernisation: Practical steps for moving from on-premise hardware and “bleeps” to cloud-resilient tools that integrate with your EPR.
Operational Impact: How integrated technology addresses core challenges like discharge delays, DNA rates, and capacity management.
Future-Proofing Care: Using virtual triage and community-based tools to shift care “left” and improve the digital front door for patients.
Clinical Safety: Maintaining business continuity and resilient workflows through a secure, cloud-first architecture.

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