Deployed Isn’t Done: Turning AI Investment into Customer Outcomes

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You’ve deployed AI. Now what?

Most organizations have made significant investments in AI for customer experience — but deployment is just the beginning. The teams seeing real results aren’t just launching AI, they’re continuously learning from it.

Too many teams are still left asking:

Is AI actually moving the needle on customer satisfaction?
Where are virtual agents winning — and where are they quietly failing?
How do you keep improving AI performance after go-live?

Join Zoom’s Kentis Gopalla for an inside look at what separates AI that delivers from AI that disappoints. You’ll walk away knowing how leading organizations are using real customer interaction data and operational insights to continuously optimize performance, elevate the customer experience, and drive measurable ROI from their AI investments.
The work doesn’t stop at deployment. Neither should you.

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