Beyond friction in collaboration: How AI and human connection move work forward

Zoom Workplace

Work today is defined by complexity and somewhere along the way, work stopped working for people (i.e. too many tools, too many meetings, and too little time for meaningful progress). New Deloitte research, commissioned by Zoom, reveals that meeting friction costs enterprises billions in lost productivity each year.

In this session, Zoom shares how next‑generation collaboration tools are transforming that equation. Learn how AI Companion, CX Insights, and unified workflows reduce friction, accelerate decisions, and empower teams to move from conversation to completion.

See how intelligent automation and human connection together create the conditions for focus, flow, and measurable business impact.

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