The human-AI partnership: Steps to create connected, effortless CX

EMEA Webinars & EventsZoom Contact Center

Join CX expert Adrian Swinscoe for a practical session on how to turn human‑AI collaboration into measurable business impact.

CX leaders today face a new challenge: not just doing more with less, but doing better with balance. That means combining human empathy with AI‑driven intelligence.

In this live session, you’ll learn how to:

Get your CX strategy ready for the era of human‑AI collaboration
Help agents deliver the best service with real‑time insights and intelligent guidance
Connect data and teams to optimize service with shared intelligence
Design self‑service that learns and improves with every interaction

Walk away with a leadership action plan to build a connected workforce and deliver effortless experiences that scale.

Attenzione, gli orari del prodotto evento Zoom e di questo sito web non corrispondono per questo evento. Se sei un admin del sito, correggi l'orario. Data dell'app del webinar: Data del sito web:

Register Now!

*Required information

Nome*

Cognome*

Indirizzo e-mail di lavoro*

Conferma indirizzo e-mail*

Paese/Regione*

Codice Postale*

Stato/Provincia*

Telefono*

(includi il codice paese/regione)

Le industria*

Nome della società*

Ruolo aziendale*

Numero di dipendenti*

You hereby consent to Zoom Communications, Inc., collecting your personal data and sharing that personal data with Zoom’s authorized reseller partners for marketing purposes (e.g., to send you, via email or other electronic means, updates, offers, events, and news about Zoom products and services). You can change your preferences or withdraw your consent at any time using the unsubscribe button and/or our self-service tools.*

For more details on how we process your data, please see Zoom’s Privacy Statement. See our list of authorized reseller partners here. By clicking ‘Submit’, you agree to the Event Participation Terms of Use.

Error while trying to register. There are missing required parameters: